Frequently Asked Questions (FAQs)
Below we answer a number of questions, but we're always happy to hop on the phone or you can email our Dock Crew at support@dock.health and we'll respond within 24 hours.
33 articles
- What is an account collaborator?What is an account collaborator?
- What is an account owner?What is an account owner?
- What is a drawer?What is a drawer?
- What is a subtask?What is a subtask?
- What is a task?What is a task?
- What is my home or homepage?What is my home or homepage?
- What is a provider?What is a provider?
- Can I use Dock with colleagues outside of our practice?Can I use Dock with colleagues outside of our practice?
- How can I add more people to my Dock account?How can I add more people to my Dock account?
- How much does Dock cost?How much does Dock cost?
- Can I add attachments to a task in Dock?Can I add attachments to a task in Dock?
- How can I add patient context to a task?How can I add patient context to a task?
- Can I book a demo or free trial of Dock?Can I book a demo or free trial of Dock?
- Which platforms (web/mobile) do you support?Which platforms (web/mobile) do you support?
- Why would we need a secure task management and collaboration platform?Why would we need a secure task management and collaboration platform?
- Who is Dock meant for?Who is Dock meant for? Who can use Dock?
- What can Dock do?What can Dock do?
- What's the difference between Dock Health and other to-do platforms?What's the difference between Dock Health and other to-do platforms?
- What if I don't know who to send a BAA to?What if I don't know who to send a BAA to?
- Who can sign a BAA for us?Who can sign a BAA for us?
- Do you sign BAAs (Business Associate Agreement)?Do you sign BAAs (Business Associate Agreement)?
- Is Dock HIPAA compliant?Is Dock HIPAA compliant?
- What if we're part of a large enterprise?What if we're part of a large enterprise?
- How can I configure notifications for me and my team?How can I configure notifications for me and my team?
- What if we want to do some custom integrations with Dock?What if we want to do some custom integrations with Dock?
- What if we want to do some custom protocols and workflows in Dock?What if we want to do some custom protocols and workflows in Dock?
- What if we want to customize things like automated emails in Dock?What if we want to customize things like automated emails in Dock?
- How do I get help with setting up Dock for my practice?How do I get help with setting up Dock for my practice?
- How can I do some of those advanced moves for creating tasks from emails?How can I do some of those advanced moves for creating tasks from emails?
- How does Dock email integration work?How does Dock email integration work?
- Does Dock integrate with other software platforms?Does Dock integrate with other software platforms?
- Does Dock integrate with the EHR (Electronic Health Record)?Does Dock integrate with the EHR (Electronic Health Record)?