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All CollectionsFrequently Asked Questions (FAQs)Customizing Dock: Cutomations & Integrations
What if we want to customize things like automated emails in Dock?
What if we want to customize things like automated emails in Dock?

What if we want to customize things like automated emails in Dock?

Updated over 2 years ago

We've helped many practices automate common practices through email integration and automation. To think of this simply, if there are emails that come in from a particular individual or service that we can identify by the email address or subject line, we can help automate a workflow in Dock. An example is you have an email that comes to your inbox for new patients that are requesting services, you somehow have to capture and track that. With Dock, we can automatically send this email to the "New patient" list in Dock, auto-assign it to someone and even set a due date. Contact us at support@dock.health to learn more.

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